The 7 tenets of world changing customer service

  1. Be present in the experience
  2. Your team must love what they do
  3. Delight every customer every time
  4. Align your team professionally & (most importantly) personally with the team mission
  5. Handsomely reward the actions you want to see more of
  6. Act fast when there isn’t a fit
  7. Treat your staff as the leaders they are meant to be